Cherry Hill Publishing Privacy Policy
Last Updated: 11/13/2025
Cherry Hill Publishing, LLC (“Cherry Hill Publishing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, make a purchase, create an account, join our newsletter, or otherwise interact with us.
This Policy applies to all visitors and customers in the United States and the European Union/European Economic Area (EU/EEA), and is designed to comply with:
- California Consumer Privacy Act (CCPA)
- California Privacy Rights Act (CPRA)
- California Online Privacy Protection Act (CalOPPA)
- General Data Protection Regulation (GDPR)
If you do not agree with any part of this Policy, please discontinue your use of our website.
Information We Collect
We collect information in the following ways:
A. Information You Provide
- Account Information: When you create an account in our bookstore, we collect your name, email address, mailing address, and password.
- Order Information: When you purchase a product, we collect shipping details and order history. Payment details such as credit card numbers, if applicable, are processed securely by third-party providers; Cherry Hill Publishing does not store or access card numbers.
- Contact Forms: When you contact us through forms on our site, we collect your name, email, and message contents.
- Newsletter Sign-Ups: When you subscribe, we collect your name and email address.
- Third Party Sign-on: When you elect to sign-on to our website via a third-party (e.g., Google), the information provided by the third party only includes your name, your email address, and your profile picture (if applicable).
B. Information Automatically Collected
We may collect technical information such as:
- IP address
- Browser type
- Device identifiers
- Pages visited
- Time spent on our website
This information is used for analytics, security, and website performance.
Full cookie details appear in the separate Cookie Policy.
How We Use Your Information
We use personal data for the following purposes:
- To provide and operate the website
- To process orders and deliver purchased products
- To manage your user account
- To communicate with you regarding orders, support inquiries, or updates
- To send newsletters or marketing communications (only with valid consent)
- To improve our website, products, and services
- To comply with legal obligations and enforce our terms
How We Share Information
We share information only in the following situations:
A. Service Providers
We use reputable third-party vendors for:
- Web hosting
- Payment processing
- Email delivery
These providers only receive information necessary to perform their services and are required to protect confidentiality.
B. Legal Compliance
We may disclose information if required to:
- Comply with a subpoena, court order, or legal process
- Respond to lawful requests by authorities
- Protect our rights, property, or safety
C. No Sale or Sharing of Personal Information
We do not sell or share personal information, including for targeted advertising, as defined under CCPA/CPRA.
Your Privacy Rights
A. Rights for California Residents (CCPA/CPRA)
California residents may exercise the following rights:
- Right to Know: Access the personal information we collect, use, or disclose
- Right to Delete: Request deletion of personal information, subject to legal exceptions
- Right to Correct: Request correction of inaccurate information
- Right to Opt-Out: Not applicable, as Cherry Hill Publishing does not sell or share personal information
- Right to Limit Use of Sensitive Data: Cherry Hill Publishing does not collect sensitive personal data requiring limitation
- Right to Non-Discrimination: Exercising your rights will not reduce service quality or pricing
B. Rights for EU/EEA Residents (GDPR)
EU/EEA individuals have the following rights:
- Access to your personal data
- Rectification of incorrect information
- Erasure (“Right to Be Forgotten”)
- Restriction of processing
- Portability of your data in a machine-readable format
- Objection to certain processing (such as direct marketing)
- Withdrawal of Consent at any time
International Data Transfers
The Cherry Hill Publishing website is hosted by ICDSoft LTD, a reputable website hosting company servicing websites in the United States, Europe, and Asia. The ICDSoft server supporting Cherry Hill Publishing’s website is located at their Centersquare data center in Boston, MA.
ICDSoft, as the owner/maintainer of the infrastructure used for the provision of services to Cherry Hill Publishing, has access to any data that Cherry Hill Publishing stores on the ICDSoft infrastructure. As such, ICDSoft acts as a Data Processor for this data. ICDSoft cannot and will not act as a Data Controller of any data that Cherry Hill Publishing stores on the infrastructure of ICDSoft.
Details on the ICDSoft Privacy and Data Protection policies can be reviewed at https://www.icdsoft.com/en/privacy.
Data Retention
We keep personal data only as long as necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal obligations (e.g., tax or accounting laws)
- Resolve disputes and enforce agreements
When no longer needed, data is securely deleted. Users may also request the deletion of their personal data.
Access to Your Data
At any time, you have the right to retrieve the data you have provided to our site. To do so, navigate to the My Account>GDPR Personal Data, then click on "Get my data" to automatically download a copy of your personal data on a pdf or csv file.
User Data Modification/Deletion
You have the right to modify all the personal information found in your "My Account" page. Deletion of your account will irretrievably erase all of the information found in your My Account page. Please contact us through our contact page to request deletion of your account.
Security
We use industry standard physical, administrative, and technical safeguards to protect personal information. However, no internet or electronic system is completely secure.
Children’s Privacy
Our website is not directed to children under 16. We do not knowingly collect information from children. However, if you believe a child has provided us with inappropriate data, contact us and we will promptly delete it.
How to Exercise Your Rights
To make a privacy policy related request, contact us at:
Email: support@CherryHillPublishing.com
Mailing Address: Cherry Hill Publishing LLC, 24344 Del Amo Road, Ramona, CA 92065
We may need to verify your identity before processing your request. Authorized agents (California) may submit requests on your behalf with proper documentation.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Effective Date.
Continued use of the website after changes indicates acceptance.
Contact Us
If you have questions about this Policy or how we handle personal information, you may contact us using the contact information listed on our website.